Privacy Policy

Company Name: Baccarat Enterprise

Website: https://newwine.digital/home

At Baccarat Enterprise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use any of our services, including AI Chat Agents, AI Voice Callers, GHL Marketing, AI-Powered Outreach, Social Media Marketing, and Content Creation.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, job title, and any information you provide via forms, chatbots, or bookings.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data.
Automated Interaction Data: Details provided through interactions with our AI systems, including chat conversations and voice calls (where applicable).

2. How We Use Your Information

We use the data we collect to:

Deliver and improve our services
Respond to inquiries and support requests
Personalize marketing and communication
Automate outreach and engagement
Monitor service performance and usage
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

Authorized team members and service providers for operational and marketing purposes
Third-party tools integrated into our services (e.g., CRM, analytics, automation platforms)
Legal authorities, if required to comply with laws or enforce our rights

All data shared with partners is protected under confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience and gather analytics. You can control cookie settings through your browser preferences.

5. Data Security

We implement strong technical and organizational measures to protect your information against unauthorized access, misuse, or loss. However, no system is 100% secure, and we encourage you to take steps to protect your personal data online.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request restriction of certain data uses

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your information only as long as necessary for business operations, legal compliance, or service delivery. You may request data deletion by contacting us.

8. Third-Party Links

Our website or content may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal data.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you directly or via a notice on the site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

[Insert Email Address]

[Insert Business Address]

[Insert Business Number, if applicable]